Similia Homeopathy Clinic

At Similia Homeopathy Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our clinic. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Details: This includes your name, age, gender, contact information (phone number, email address), and emergency contact information.
• Health Information: Information related to your medical history, current health conditions, medications, lifestyle, and any other details relevant to your treatment.
• Payment Information: Credit/debit card details and billing information for consultation fees and remedies.
• Other Communications: Notes from consultations, follow-up treatment plans, and any other interactions via phone, email, or our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide Healthcare Services: We use your health information to assess, diagnose, and provide homeopathic treatment.
• Appointment Scheduling: We may use your contact information to schedule or confirm appointments and provide reminders.
• Communication: To respond to inquiries, follow up on treatment progress, and send reminders for upcoming appointments or consultations.
• Billing and Payment: To process payments for consultation fees, remedies, and any other services provided by the clinic.
• Legal Compliance: To comply with applicable laws and regulations, including medical record-keeping requirements.
• Improvement of Services: We may use anonymized data to assess and improve the quality of care we provide, as well as to enhance our clinic operations and services.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: Sensitive data, such as payment details, are encrypted during transmission.
• Access Control: Only authorized personnel with a legitimate need to access your personal data (e.g., your homeopath, administrative staff) can view your information.
• Secure Storage: Your personal and medical records are securely stored in physical or digital format, with strict access controls to ensure confidentiality.

4. Sharing Your Information

We respect your privacy and do not share your personal information with third parties without your consent, except in the following circumstances:

• With Healthcare Providers: If necessary for your treatment, we may share your medical information with other healthcare professionals (e.g., specialists or your general physician) upon your request or with your consent.
• Service Providers: We may share your information with third-party service providers (e.g., payment processors, IT services) who assist in the operation of our clinic, but only to the extent necessary to perform their services. These service providers are obligated to maintain the confidentiality of your information.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, such as in response to a subpoena, court order, or government request.

5. Retention of Personal Data

We retain your personal and medical information for as long as it is necessary to provide you with treatment and fulfill our legal obligations. Once the information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Rights Regarding Personal Data

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that we update it.
• Right to Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.
• Right to Restrict Processing: In certain situations, you may request that we limit how we process your personal data.
• Right to Object: You may object to certain types of data processing, including for marketing purposes.
• Right to Data Portability: You can request that we provide your personal data in a commonly used, machine-readable format for transfer to another service provider.

If you would like to exercise any of these rights, please contact us using the details provided in section 9. Contact Us.

7. Cookies and Tracking Technologies

When you visit our website, we may use cookies and other tracking technologies to improve your user experience. Cookies are small files placed on your device that allow us to remember your preferences and enhance the functionality of our site.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

8. Children’s Privacy

Our services are intended for adults and are not directed toward children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without consent, we will take steps to delete such information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be posted on our website with the updated date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us:

Similia Homeopathy Clinic

Email:similia@gmail.com
Cont:+91 8075129053 / 9061987900
Address:SIMILIA HOMOEOPATHY CLINIC HP PETROL PUMP OPPOSIT VANNIYAMBALAM WANDOOR ROAD